Privacy Policy
Last updated: June 12, 2026
The Rotation AZ LLC ("The Rotation AZ," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, visit our website at therotationaz.com, or communicate with us.
Information We Collect
We collect information you provide directly to us when you request or receive our services:
- Name and contact information (phone number, email address)
- Service address and property details
- Billing and payment information
- Service history and preferences
- Communications between you and our team
How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and perform the services you request
- Send appointment reminders and job status updates
- Generate and deliver invoices
- Respond to your questions and requests
- Improve our services and customer experience
- Comply with legal obligations
SMS Text Message Communications
By providing your phone number and opting in to SMS notifications, you consent to receive text messages from The Rotation AZ at the number provided. These messages include appointment reminders, job status updates, invoice notifications, and service confirmations.
- Message frequency: Varies based on your scheduled services, typically 2–4 messages per service visit
- Message and data rates may apply depending on your mobile carrier plan
- To opt out: Reply STOP to any text message at any time. You will receive one confirmation message and no further texts
- For help: Reply HELP to any message or contact us at (480) 900-7635
- Opting out of SMS does not affect your ability to receive our services
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business (payment processing, scheduling software) under strict confidentiality agreements
- When required by law or to protect the rights and safety of our customers and team
- With your explicit consent
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our customer data is stored securely using industry-standard encryption and access controls.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS communications at any time by replying STOP
- Opt out of email communications by contacting us directly
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Phone: (480) 900-7635
- Email: therotationaz@gmail.com
- Website: therotationaz.com
- Address: Chandler, AZ 85225
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised date. Your continued use of our services after any changes constitutes acceptance of the updated policy.